Nespresso enthusiasts adore not just their rich blends, but also the sleek, high-tech Vertuo Next brewer, controlled via mobile. To match this sophistication, we replaced traditional manuals with an interactive, self-guided tutorial on Nespresso's website and app. This modern solution quickly addresses common user queries, enhancing the customer experience and reducing support center load. Now, users can enjoy their first cup effortlessly, and the support team gets to relax with their own Nespresso. Cheers!